Shipping Information for our customers

HOW's partners in Japan will ship goods directly from Japan with the most reliable service. 

 *Shipping options vary from country to country due to the service now operating by Japan Post. There is no e-packet service (economy post of packages) since early 2023. 

USA and Canadian Customers

- All products can be sent from Japan with FedEx, Japan Post EMS (Express service), Sea Freight. 
- As of April 2025 new tariffs have been introduced by the US government. For Japanese made goods, these are currently 24%. This may mean that 24% of the value of the order may be charged at the border/customs. The De Minimus rule no longer applies. But this may change. 

Australian Customers

- Fedex
- Sea Freight
- Japan Post EMS (Express)

Europe - current service varies from country to country 

- Fedex
- Sea Freight
- Japan Post EMS (Express)

 

Asia 

 

- Fedex
- Sea Freight
- Japan Post EMS (Express)

Customers in the EU and UK pay VAT (Value Added Tax) with their order.
If it's over 150 euros they will be charged upon receipt of the order.