This Privacy Policy explains how Hands On Workshop (“HOW”, “we”, “us”, “our”) collects, uses and discloses personal information when you visit this website (the “Site”), submit or browse a Directory listing, or purchase from our Shop.
Information We Collect
Device and usage information: browser type, IP address, pages viewed, and how you interact with the Site, collected automatically via cookies and similar technologies, to operate and improve the Site.
Listing information: if you submit or manage a Directory listing, we collect your business name, contact details, listing content, and images, to publish and manage your listing.
Order information: if you purchase from our Shop, we collect your name, billing and shipping address, email and phone number, to process your order, arrange shipping, and communicate with you about it. Payments are processed securely by Stripe; we do not store your full card details.
Contact and enquiry information: if you contact us, we collect your name, email, and message content to respond to your enquiry.
How We Use Information
We use your information to operate the Directory and Shop, process listings and orders, respond to enquiries, screen for fraud, and, where you’ve agreed, send you updates about Hands On Workshop.
Sharing Information
We share information with service providers who help us run the Site, including Stripe for payment processing, our website hosting and email providers, and shipping carriers for orders placed through our Shop. We may also disclose information to comply with the law or protect our rights.
Cookies
We use cookies to run the Site, such as for shopping cart and login functionality, and may use analytics cookies to understand how visitors use the Site. You can control cookies through your browser settings; blocking some cookies may affect how the Site works.
Data Retention
We keep your information for as long as needed to provide our services and meet legal obligations, unless you ask us to delete it.
Your Rights
Depending on where you live, you may have rights to access, correct, port, or request deletion of your personal information. To exercise these rights, contact us at enquiries@handsonworkshop.com.au.
Children
The Site is not intended for individuals under 14. We don’t knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact
Questions about this Privacy Policy can be sent to enquiries@handsonworkshop.com.au.
Last updated: September 2026